People…people who need people…are the luckiest people…in the world…
I’ve been tracking Jelly for a little while now but the convergence of that concept and Amazon’s Conversations is really remarkable.
It may sound sappy, but I do believe that we are all here to help each other. Mark Twain made it a little more opportunistic than I do, but people do like to come to the aid of others, especially when we can demonstrate mastery of “something” in doing so.
Click on the screenshot above. You can see, with this one email, that Amazon Conversations has all but crowdsourced an important but fiendishly complex part of customer service: they don’t have a sales floor so there’s no one to ask…except those of us who have already bought the item in question.
Jelly has just wrapped these concepts in a mobile-friendly interface.
Crowdsourcing came into vogue as a concept in 2005, but, thanks to Amazon and Jelly, only now are we going to see it become a part of people’s daily behaviors.
2 Comments
Hey! I just wanted to ask if you ever have any problems
with hackers? My last blog (wordpress) was hacked and I ended up losing months of hard work due to
no data backup. Do you have any solutions to stop hackers?
Yes, I do. I use Askimet and I also back my site up AND I also avoid allowing trackback spam into my comments by editing them out. Thanks for writing!