

Hmmm…Ben Malbon comes by his opinions honestly. As Director of Strategy at Google Creative Lab, New York (and in a previous life was Executive Director of Innovation at BBH New York, & one of the two founders of BBH Labs, he knows a thing or 12 about what agency innovation means.
His Posterous blog post has many compelling thoughts about the thoughts in his original post. Check them both out, they’re worth it.
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